How long does it take for an order to be processed?

  • Start from when you need the items then work your way back.
  • For printing you want to factor 2 weeks into the process along with a day or two to work out the details and artwork. Promotional Items can take as long as 3 weeks in production.  A website can take anywhere from a month to 3 months depending on the size of the site.
  • If you have your preferences decided and your reference materials in hand you may be able to rush your print order in the matter of a few days.

Are we the cheapest t-shirt printer?

NOPE! We don’t want to be. Oddly, we get this question more than we should. Here are just a few reasons not to be concerned with pricing:
– The competition is charging almost nothing just so they can get jobs in the door. We have to be able to cover our costs, pay ourselves, AND grow. Many print shops are barely covering their costs.
– We aren’t the cheapest, but we’re not the most expensive either. We provide top tier design and customer service that can’t be matched – you won’t find that in a cheap shop.

Are there quantity minimums required to place an order?

Not at all. Your lower quantity orders are, however, subject to production method changes (i.e. screen printed t-shirts under 12 pieces should be produced by heat pressing vinyl instead of printing ink.) Further details depend on your order.

What forms of payment do we accept?

  • Checks are preferable but we do accept cash and debit/ credit cards as well.

What is SEO, do I need it and can you do it?

  • Businesses used to only be in the Yellow Pages®, now they need to be online – that means showing up on Search Engines.
  • Search Engine Optimization (SEO) is a part of any well built website. We use keywords, SEO Copywriting, Facebook OpenGraph and Schema.org structured mark-ups to allow your site to communicate with popular search engines like Google®, Bing®, Yahoo!® and Yandex®.
  • On a budget? Save a little cash on  the SEO treatment and we’ll show you how to still get some traffic to your site regardless.

Can we help you with your social media profiles?

  • Absolutely! We study and maintain our knowledge of the best social media practices so that we can provide this service justifiably.
  • There is a method! We can assist you, set it up for you or maintain it completely for you.

Are there hidden fees that will show up on our invoice?

  • There shouldn’t be, however mistakes can happen. If you see a charge on your bill that you didn’t expect notify us immediately.
  • Typically you may have a setup fee such as screens or digitizing, possibly an art fee and we do add processing for debit/ credit card swipes but all added charges will be explained before deciding to add them to an invoice.

Can we provide photography services?

  • We can provide supplementary photography for projects that require it, but it’s not a service we openly market. It is available upon request.

Can we do portraits?

  • We do have that capability.  When it comes to traditional work, our people have the backgrounds to cover your needs.

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